Guidelines

Customers are responsible for securely packing their parcels. Fragile items should be clearly marked, and liquids must be sealed to prevent leakage.

Standard deliveries are completed within 24–48 hours inside the city. For urgent deliveries, customers may select express service at the time of booking.

All delivery charges must be paid in advance unless a credit agreement exists with the company. Additional charges may apply for oversized or overweight parcels.

We do not transport hazardous materials, illegal items, or perishable goods that require refrigeration. Please review our full prohibited items list before booking.

Customers must ensure someone is available at the delivery address to receive the parcel. If delivery fails due to incorrect details, re-delivery charges will apply.